Design residential programs that customers actually complete.
Lightspark helps utility program teams understand their residential building stock, design programs around real housing conditions and guide customers from recommendation to completed upgrade.
Program budgets are rarely the constraint. Delivery is.
Program teams work with limited visibility into the homes they serve, broad assumptions about who qualifies, and customer journeys spread across portals, PDFs and contractor websites. The result is low participation and slow delivery.
HomeIQ finds the opportunity. Engage turns it into action.
With HomeIQ
- —Model the residential building stock at the address level
- —Identify which homes qualify for heat pumps, envelope work and other measures
- —Rapidly test measures, audiences and budget scenarios before launch
- —Target the neighbourhoods where programs will have the greatest impact
With Engage
- —Give every customer a digital home profile in your own brand
- —Show personalized upgrade recommendations with rebates applied
- —Move customers from plan to enrollment without leaving the experience
- —Connect homeowners to financing options and qualified trades
Rapid Program Design
Design retrofit programs that actually get delivered.
Higher participation from customers who see relevant, personalized offers
Faster program design cycles grounded in property-level intelligence
Clearer measurement of energy and carbon impact across the portfolio
“If we are really going to scale energy retrofits across North America, we need to use machine learning and AI to identify highest energy and carbon using buildings, develop retrofit programs, and support homeowners in making wise decisions.”
Sadhu Johnston
former City Manager and Deputy City Manager, City of Vancouver; former Chief Environmental Officer, City of Chicago